Defines and manages service features that can be added to support packages in Apinizer. Determines standard support services to be offered to users when creating support packages and displays them as a selection list.
Support Package Content List Screen
When a new feature is desired to be created, it is created with “+New”.
Support Package Content Creation Form
Field
Description / Operation
Name
Name of the feature. Should be short and descriptive.
Description
- Detailed description of the feature - Explains what this service provides to users
Example: “Email Support provides support via email with response times within 24 hours.”
Features defined on the Support Package Content page (24/7 Support, Code Support, Phone Support, etc.) are presented as a selection list in the “Support Packages” section when creating a new support package. You can customize your package by selecting multiple features according to your needs. You can review the Support Packages document for the usage of the Support Packages page.Defined contents are listed on the Support Packages page and one or more contents can be added to created support packages. A sample screenshot is shown below.
